The voices of our customers: testimonials and opinions about our service
" Great and super nice service! My card slot was hopelessly jammed, but I received super-quick and friendly help at no high cost :) If I have any future problems, I'll be happy to come back! "
AB
Annika Bremer
" Screen fixed and super happy. The s22 ultra probably goes to the dogs quite often. Unfortunately, it destroyed the front camera. But the employee will fix this as soon as the part is there. Gladly again "
JG
Jan Gossens
" Simply perfect, smartphone defect reported via email, device handed in 1 day later, repaired after three hours and picked up again. TOP ! Clear recommendation. "
UW
Ulli Wuerfel
" This is a great service! It was clarified in advance that eliminating the problem was actually no longer profitable and alternatives were immediately offered. This saved us a lot of time! Thank you for the uncomplicated advice "
DN
Danill Nezhynsky
" Thank you very much for replacing the battery on my wife's cell phone - as always, perfect in every respect. Always very happy again! "
UL
Ulrich Linnemann
" Expert advice. Free error diagnosis, fair price for replacing your smartphone battery. Recommendation. "
TG
Torsten Gröschel
" Best advice!!! I thought my charging socket was broken, but it was just dirty and they didn't even charge anything for cleaning the socket. In addition, the battery was replaced. Everything went great at fair prices. Gladly again. "
JF
John Paul Frye
" Great and super nice service! My card slot was hopelessly jammed, but I received super-quick and friendly help at no high cost :) If I have any future problems, I'll be happy to come back! "
AB
Annika Bremer
" Screen fixed and super happy. The s22 ultra probably goes to the dogs quite often. Unfortunately, it destroyed the front camera. But the employee will fix this as soon as the part is there. Gladly again "
JG
Jan Gossens
" Simply perfect, smartphone defect reported via email, device handed in 1 day later, repaired after three hours and picked up again. TOP ! Clear recommendation. "
UW
Ulli Wuerfel
" This is a great service! It was clarified in advance that eliminating the problem was actually no longer profitable and alternatives were immediately offered. This saved us a lot of time! Thank you for the uncomplicated advice "
DN
Danill Nezhynsky
" Thank you very much for replacing the battery on my wife's cell phone - as always, perfect in every respect. Always very happy again! "
UL
Ulrich Linnemann
" Expert advice. Free error diagnosis, fair price for replacing your smartphone battery. Recommendation. "
TG
Torsten Gröschel
" Best advice!!! I thought my charging socket was broken, but it was just dirty and they didn't even charge anything for cleaning the socket. In addition, the battery was replaced. Everything went great at fair prices. Gladly again. "
JF
John Paul Frye
Do you have any questions? We have answers.
How long does a repair take?
We can repair 90% of all damage in a maximum of 90 minutes. Only if we need to order special spare parts it can take up to 1-2 days. As soon as we have finished the repair, we will inform you that your device is ready for collection.
What payment options do I have?
You can easily pay by debit card, credit card, bank transfer, PayPal and of course cash directly on site.
Do you repair smartphones of any manufacturer?
Of course we can repair smartphones from any manufacturer, regardless of whether it is Apple, Samsung, Huawei, HTC, Sony, LG, Motorola, Nokia or BlackBerry. Did we forget a brand? Just ask! We are happy to be at your disposal.
How can I send in my device?
It's very easy: create your order on our portal. At the end you will have the opportunity to print out a DHL shipping label. This label will also be sent to you again by email with your order. You simply stick this label on your package, which you take to the post office and hand over to the postal employee there. From then on it is on its way to us. It may take up to 48 hours for the device to arrive. Then it will be repaired in no time.
Is there no faster way?
Sure, if you're in a hurry, you can also use reparo's smartphone courier service. This means shipping is much quicker than via DHL. All you have to do is arrange your desired date. At the agreed time, a courier will simply pick up your device from your home and deliver it reparo. After the repair has been carried out, the courier service will bring your cell phone back to you on the same day. You won't find better and faster service anywhere else except at reparo.
I need a quote for my insurance, how do I get one?
As soon as you have handed the device over to us on site or sent it in by post, we will carry out an initial analysis of the damage and send you a cost estimate by email. You can then conveniently answer this directly from the email.
Do I need an appointment?
No, in principle you can come by at any time. However, it is advisable to ask briefly by email or telephone and we can tell you how long a repair could probably take and that all the required spare parts are in stock.
The feeling of security. Protect your smartphone or tablet with our value guarantee. We offer you comprehensive insurance that offers protection against damage, defects and even data loss.
